oxwin77 Privacy Policy

This page describes what we collect when you use oxwin77 and how we keep that data protected. When you open an account, deposit funds, or place bets on our platform, we gather information that helps us verify your identity, process your transactions through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with local laws. We treat all account data as confidential and store it securely on encrypted servers. Your personal information is never sold to third parties, and we do not use it for marketing purposes beyond account-related communications.

Our privacy approach follows the principle of minimal collection — we gather only the data needed to operate your account and process your payments. We explain why we need each piece of information and how long we keep it. If you have questions about what we collect or how we use your data, our customer support team can provide detailed answers about our data handling practices.

oxwin77 operates in supported jurisdictions where local law permits. Data handling varies by region. We comply with regulations in the jurisdiction where our service is available. If you are located in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data is subject to the privacy laws of your region. We ensure transparency about our practices so you understand how your information is managed on oxwin77.

What We Collect and How We Use It

We collect your email address and phone number when you create an account on oxwin77. Your email is used for account verification, password recovery, and notifications about your account activity. Your phone number is used only for account recovery and is not shared with external parties. During account verification, we request additional information — typically your full name and proof of identity such as a national ID or passport. This information is required by local regulations to verify that you are eligible to use our platform.

We collect payment-related data when you deposit or withdraw funds. This includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account information) and the amounts you transfer. We store transaction records indefinitely to comply with regulatory requirements and to provide you with a complete account history. You can review all your deposits and withdrawals in your account at any time.

Third-party processors and data sharing

We share payment information with our payment partners to process your deposits and withdrawals. When you choose online payment, e-wallet, mobile banking, local payment, or online payment, your payment details are transmitted directly to those e-wallet providers according to their privacy policies. When you use e-wallet or bank virtual accounts through mobile banking, local payment, online payment, or e-wallet, your transaction data is processed by those financial institutions. We do not control how third-party payment processors handle your data — they follow their own privacy terms.

We may share aggregated or anonymised account data with our service providers for platform maintenance, fraud prevention, and regulatory compliance. These providers are contractually bound to protect your data and are not permitted to use it for any purpose other than supporting oxwin77. We do not share account names, contact information, or transaction details with service providers unless required by law or necessary to process your payment.

We at oxwin77 keep your personal data encrypted and secured. Payment information flows only to the financial institutions and e-wallet providers you select.

Your Privacy Rights and Our Commitments

You have the right to access your personal data on oxwin77. Log in to your account and review all information we hold — your email, phone number, identity verification records, and complete transaction history. You can request a copy of this data in portable format by contacting our support team. We provide copies within a reasonable timeframe, typically within five business days.

You can request that we delete your account and associated personal data, subject to legal requirements. If your account holds a balance, you must withdraw those funds before deletion. We may retain transaction records and compliance documents as required by law, even after account closure. During major holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, data requests may take longer to process, but we maintain our standard timeframes when service resumes.

Cookies and tracking

oxwin77 uses cookies to keep you logged in and to remember your preferences. These are session cookies that expire when you close your browser. We do not use tracking cookies or place ads across other websites. We do not collect data about your browsing habits outside oxwin77. Any analytics data we collect is aggregated and anonymised — it cannot be linked to your personal account.

Contact and changes

If you have questions about this privacy policy or want to exercise your rights, reach out to our customer support team through live chat on oxwin77. We respond to all privacy inquiries within a reasonable timeframe and provide clear explanations of how we handle your data. We may update this policy from time to time. Material changes will be communicated to you by email. Your continued use of your account after notification constitutes acceptance of the updated policy. If you do not agree with changes, you may close your account and request withdrawal of your balance.